About the Role
We're seeking a motivated Senior Client Services Officer to join a government organisation in Rockhampton. In this role, you will provide excellent customer service and handle administrative, financial, and client-focused tasks with professionalism to support key services.
Location: Rockhampton, Parkhurst
Contract: Full-time | Immediate start
Hourly rate:$49.40
Contract end date: 9 January 2026 (possible extension)
Applications close: 11:30 pm, Monday 10 November. Early applications are encouraged!
Key Duties and Responsibilities
- Provide excellent customer service to internal and external clients
- Handle administrative tasks, process forms, applications, and general financial tasks accurately
- Support facility management, including site safety, access registers, IT coordination, emergency procedures, and equipment checks
- Work effectively in a team, meet deadlines, maintain confidentiality, and follow departmental policies
- Undertake other duties as required
- Proven experience in administrative and customer service roles
- Strong organisational, time management, and multitasking skills
- Excellent written and verbal communication abilities
- Competence in MS Office and virtual collaboration tools
- Ability to work effectively in a team and adapt to changing priorities
- Resilient, reliable, and committed to delivering quality outcomes
- C Class driver's licence is required
- Immediate start
- Flexible hours may be considered
- Candidates may be subject to a criminal history or probity check
- Opportunities for extension
- Travel to regional sites if needed
RWM Group is an Australian owned specialist recruitment and workforce management company with both local and international talent solutions. RWM Group is part of PeopleIN, the largest ASX-listed talent solutions company in Australia and New Zealand.
How to apply
If you meet these criteria and are eager to advance your career, click the 'Apply' button to submit your updated resume.
We are an Equal Opportunity Employer and all applications are treated with complete confidentiality. We thank you for your application, however, due to the volume of applicants only successful applicants will be contacted. A full list of all vacancies within RWM Group can be found on our website https://www.rwmgroup.com.au/
